Cat Service Information System

Cat Service Information System (SIS) is the electronic service tool that covers all information for Cat products from 1977 to today.

2 Million

Service Graphics

1.5 Million

Parts numbers

44,000

Parts/service documents

This tool is the equivalent of over 25,000 books accessible a mouse click away.

Introducing Cat SIS 2.0

One-click access to planned maintenance and service options. Any device, anytime, anywhere.



  • Global search functionality
  • Seamless navigation across parts and services
  • Mobile-Friendly user experience
  • No more plugins required
  • And more...

Frequent Asked Questions

  • What is SIS 2.0?

    SIS 2.0 provides a simplified, intuitive and efficient way to access technical parts and service information on any device, anytime, anywhere. It is the updated version of SIS Web.

  • What are the benefits of SIS 2.0?

    Accessible from any modern browser or device, SIS 2.0 features simplified navigation, enhanced search capability, and pre-populated drop-down menu selections for fast, seamless access to required diagrams and parts information with instant pricing and availability.

  • Where can I access SIS 2.0?

    If you already access SIS WEB then there is no change to your login details, you can access and start using the all-new SIS 2.0 now.

    Log In to SIS 2.0

    For more information or assistance with accessing SIS 2.0, contact your local Carolina Cat representative or call 800.277.1212 to discuss.

  • Is training and support available?

    Training videos on using SIS 2.0 can be found below. For further information or to arrange a training session please contact your Carolina Cat representative or Call 800.277.1212.

    Watch Training Videos

  • What browsers and devices does SIS 2.0 support?

    SIS 2.0 is mobile-friendly and optimized for all smartphone and tablet browsers. It is accessible through all modern web browsers - Edge Chromium, Google Chrome, Safari, and Firefox.

Need more information? Contact Yasmina Morgan at YBallard@carolinacat.com or 704.731.7544

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